Contact DriveSavers
Data Recovery Advisors answer 24 hours a day, 7 days a week. Call for a quote and a free overnight shipping label.
Call
+1 (888) 453-5809
Open 24/7, including holidays.
Lab and drop-off
400 Bel Marin Keys Blvd.
Novato, CA 94949
Drop-off weekdays 9:00 to 5:00 PT
Worldwide service
We serve customers across the US and around the world, with free overnight shipping to our certified secure lab.
Have this ready when you call
- The device type, brand and capacity if you know them.
- What happened and any symptoms, like clicking or water exposure.
- The files that matter most to you.
- Any passwords or encryption keys you'll need to provide.
- Your deadline, so we can recommend the right turnaround.
How to pack your device
- Seal the device in an antistatic bag or a zip-top bag.
- Wrap it in 2 to 5 inches of bubble wrap. Don't use packing peanuts.
- Tape the bubble wrap closed on all sides.
- Place it in a sturdy box packed tightly so nothing moves.
- Attach your prepaid overnight label to the top.