Cryptocurrency Wallet Recovery
Lost access to a software or hardware wallet, or a wallet file sitting on a failed drive, damaged phone or old computer. DriveSavers recovers lost cryptocurrency and compromised wallets with strict security and confidentiality.
Wallet situations we help with
Software wallets
Desktop and mobile wallet apps you can no longer open.
Hardware wallets
Hardware wallets that are damaged or inaccessible.
Wallet files on failed drives
Wallet data on a hard drive, SSD or laptop that stopped working.
Damaged phones
Mobile wallets on phones that are broken or water damaged.
Old computers
Wallets on computers that haven't been used in years.
Compromised wallets
Wallets affected by malware or unauthorized access.
Before you call
- Stop using the device that holds the wallet.
- Don't reinstall the wallet app or the operating system.
- Gather anything you remember: wallet software, dates, partial passwords or seed words.
- Never share passwords or seed phrases through web forms or email.
- Call us to discuss your case confidentially.
How we handle crypto cases
- Free evaluation and a quote before any work begins.
- Failed devices are recovered in our certified cleanroom.
- Strict confidentiality and secure handling throughout.
- Annual SSAE 18 SOC 2 Type II audit of our security controls.
- No data, no charge.
Turnaround times
ASAP
Recovery begins upon receipt of your device, 365 days a year, including evenings, weekends and holidays.
1 to 2 business days
24 to 48 hours during business hours, Monday through Friday. The fastest Standard turnaround in the industry.
5 to 7 business days
Completed during business hours. Smart devices such as phones and tablets take 10 to 14 business days.
No payment is needed to start. You pay only when your recovery is complete.
Frequently asked questions
What types of wallets can you recover?
We work with software and hardware wallets, and with wallet files stored on damaged or failed devices.
Is my information kept confidential?
Yes. DriveSavers follows strict security protocols and is audited annually under SOC 2 Type II. Never send sensitive information through web forms.
How is crypto recovery priced?
Every case is different. You get a free evaluation and a quote before work begins.