iPhone and iPad Data Recovery
Photos, videos, messages and notes from iPhones and iPads that are dead, dropped, crushed or water damaged. DriveSavers performed one of the first data recoveries from an iPhone after it came to market.
iPhone problems we recover from
Water damage
Pools, toilets, rain and spills. Don't charge it or put it in rice.
Won't power on
Board-level failures handled with advanced microsoldering.
Dropped or crushed
Bent frames, broken screens and internal impact damage.
Boot loop
Stuck on the Apple logo or unable to finish an update.
No backup
No iCloud or computer backup and the phone has stopped working.
iPads
The same recovery process applies to iPads of every generation.
What to do right now
- Turn the phone off and don't charge it, especially after water exposure.
- Don't restore, reset or update it. That can erase what's left.
- Write down your passcode. It's required to access an encrypted iPhone.
- Don't send it for screen or battery work first.
- Call us for a quote and a free overnight label.
How we recover iPhones
- Board-level work brings the device back long enough to extract data.
- Corrosion from liquid damage is treated in the lab.
- Engineers work with Apple's built-in encryption using your passcode.
- Recovered photos and files come back on a new storage device.
- Your phone is returned with the recovered data.
iPhone recovery turnaround
ASAP
Recovery begins upon receipt of your device, 365 days a year, including evenings, weekends and holidays.
1 to 2 business days
24 to 48 hours during business hours, Monday through Friday. The fastest Standard turnaround in the industry.
5 to 7 business days
Smart devices such as iPhones and iPads take 10 to 14 business days on Economy service.
No payment is needed to start. You pay only when your recovery is complete.
Frequently asked questions
Can you recover photos from a water damaged iPhone?
Often, yes. The sooner the phone reaches our lab, the better the odds, because corrosion keeps spreading after exposure.
Do you need my passcode?
Yes. iPhones are encrypted, and the passcode is required to access the data.
Can you get data from iCloud?
No. Cloud backups are handled by Apple. We recover data stored on the device itself.