Laptop and PC Data Recovery
Windows laptops, desktops, workstations and Surface devices. Whether the computer won't boot, the drive failed or files vanished, DriveSavers recovers documents, photos, CAD files, email and databases.
Common laptop and PC failures
Blue screen or boot loop
Windows can't start because the drive or file system has failed.
Inaccessible boot device
Windows can't find the drive it's installed on.
Spilled liquid
Liquid on a laptop keyboard or motherboard.
Dead laptop
No power, no lights, or damage to the charging circuit.
BitLocker lockout
Encrypted drive after a hardware change or failure.
Deleted or formatted
Files removed by mistake, a reinstall, or a factory reset.
What to do right now
- Shut the computer down and stop using it.
- Don't run CHKDSK or reinstall Windows.
- Don't do a factory reset or system restore.
- Find your BitLocker recovery key if you have one.
- Call us for a quote and a free overnight label.
How we recover laptops and PCs
- Hard drives are recovered in our certified ISO Class 5 cleanroom.
- SSDs and eMMC storage are recovered with proprietary controller tools.
- Engineers trained in encryption recover BitLocker-protected drives.
- We usually only need the drive. You or an IT professional can remove it.
- Recovered files come back in their original folder structure in most cases.
Turnaround times
ASAP
Recovery begins upon receipt of your device, 365 days a year, including evenings, weekends and holidays.
1 to 2 business days
24 to 48 hours during business hours, Monday through Friday. The fastest Standard turnaround in the industry.
5 to 7 business days
Completed during business hours. Smart devices such as phones and tablets take 10 to 14 business days.
No payment is needed to start. You pay only when your recovery is complete.
Frequently asked questions
Do I need to send the whole laptop?
Usually just the drive. If the storage is soldered to the motherboard, as on some thin laptops and Surface devices, send the whole computer.
Can you recover a BitLocker encrypted drive?
Yes, with the recovery key or password. Our engineers recover encrypted drives safely.
What types of files can you recover?
Anything stored on the drive: Office documents, PDFs, photos, video, CAD files, QuickBooks files, email archives and databases.