Fire and Heat Damage Data Recovery
House fires, office fires, wildfires and overheating. A device that looks destroyed on the outside often has recoverable data inside. DriveSavers has recovered data from devices burned, melted and soaked by firefighting water.
Fire damage we recover from
Burned enclosures
Charred or melted cases around an intact drive.
Smoke and soot
Contamination from smoke, which is corrosive.
Extreme heat
Devices left in a hot car or near a heat source.
Firefighting water
Devices burned and then soaked.
Wildfire losses
Computers and drives recovered from damaged homes.
Power surges
Electrical fires and burned circuit boards.
Do this right now
- Don't try to power the device on.
- Don't clean off soot or open the case.
- Handle it gently and keep all parts together.
- Place it in a sealed bag for shipping.
- Call us for a quote and a free overnight label.
How we recover fire damaged devices
- Devices are removed from damaged enclosures in the lab.
- Soot and contamination are cleaned from internal components.
- Burned electronics are bypassed with matched components.
- Physically damaged drives are recovered in our cleanroom.
- Recovery is done from images, never the original.
Turnaround times
ASAP
Recovery begins upon receipt of your device, 365 days a year, including evenings, weekends and holidays.
1 to 2 business days
24 to 48 hours during business hours, Monday through Friday. The fastest Standard turnaround in the industry.
5 to 7 business days
Completed during business hours. Smart devices such as phones and tablets take 10 to 14 business days.
No payment is needed to start. You pay only when your recovery is complete.
Frequently asked questions
My laptop was in a house fire. Is the data gone?
Not necessarily. Drives inside a burned case are often protected enough to recover. Send the whole device.
Can you recover from a melted drive?
It depends on how much heat reached the platters or memory chips. We evaluate it for free.
Does insurance cover data recovery?
Some policies do. We can provide documentation for your claim.